Public safety and justice
The most successful public organisations and governments are powered by passionate individuals who are fully empowered to make a difference. When given the right tools, these people can realise their full potential, make government leaner and more responsive, and ensure the outcomes that citizens demand.Click for Demo
Citizen relationship management brings the power of customer relationship management (CRM) to government agencies. With CRM software, small and large e-governmental agencies can track and manage their constituents online, increase cost efficiency, securely manage data, and offer convenient services and transactions around the clock. These combined solutions can be tailored to your organisational needs to help build connections and increase citizen satisfaction.
Want a more dynamic government? With Microsoft Dynamics, you can provide services to citizens faster and more cost-effectively. You can empower your employees to be more proactive, while gaining the visibility and accountability your constituents demand. Microsoft Dynamics helps government organisations at all levels, including government administration, public services, public safety, justice, defense, and health and human services, with solutions such as 311 citizen service, grants management, case management, permitting, licencing, and financial administration.
Improve coordination between programs and agencies, and streamline public safety management with solutions to track offenders, manage incidents, investigate crimes, and respond to emergencies. Whether behind a desk or in the field, Microsoft Dynamics provides solutions for correction management, case management, emergency and disaster response, crime prevention, and asset/fleet management.
As governments and administrations contend with the challenges of growing citizen service expectations and shrinking financial resources, they need new tools to promote citizen engagement and government responsiveness. With a consistent view of informationâ€”regardless of where it is storedâ€”and well-defined processes that guide workers through tasks at each stage of the case life cycle, a case management solution can support a variety of cases and correspondence. An easy-to-use interface helps to streamline important tasks, such as grant writing, field inspections, permitting, licencing, and call centre management.
Want a more dynamic health organisation? With Microsoft Dynamics, you can manage expanding caseloads, monitor delivery of care, and track client, patient, and program outcomesâ€”whether in the office or in the field. You can empower your employees to be more proactive, while gaining the visibility and accountability your patients and clients demand. Microsoft Dynamics helps health organisations at all levels, including healthcare providers, health and human services, and health plans.
Educational institutions today face daunting economic pressures and shortages of capital. Leaders are looking for ways to control costs while still providing high-quality service and preserving programs. They need to support a steadyâ€”or growingâ€”number of students with fewer resources and staff.
Integrated solutions built on Microsoft Dynamics can help you gain deeper insight into corporate and alumni relations, admissions and enrolment, facilities and asset management, recruiting and staffing, student and teacher performance, and more. As a result, you can use this insight to adjust business processes and to modernise legacy systems to help lower costs and improve productivity for better measurement and outcomes. Solutions for education built on Microsoft Dynamics provide the flexibility of deployment choiceâ€”on-premises or in the cloudâ€”to transform the future.